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News Dashboard hiring 2 U.S. roles: Customer Growth & Success Manager, Account Manager

Newsrooms across the globe are in a hiring frenzy for search engine optimization experts. Join a growing software as a service company focused on providing SEO solutions to the world’s largest, and most notable news publishers. We’re looking for a Customer Growth & Success Manager and a Part-Time Account Manager to help further grow The News Dashboard.

THE COMPANY

Trisolute Software Corp. Is a growing software company passionate about using the News Dashboard, an award-winning SEO tool, to give news publishers insight into their visibility in Google News and the Google SERPs (search engine results pages), helping lead to a successful SEO strategy.

CUSTOMER GROWTH & SUCCESS MANAGER

The Customer Growth and Success Manager position will be responsible for expanding Trisolute’s footprint in key markets and providing support for new and existing customers during their use of the News Dashboard.

We’re looking for a candidate who is excited to help educate publishers about our unique analytics tool, helping increase their Google visibility and readership in the process.

You will use your sales and networking skills to reach, onboard and sustain new customers, evaluate their needs and improve our product.

You will also help manage existing high-profile media partners such as CNN, USA Today, The Washington Post, People.com and The Independent.

Salary is $55,000 – $65,000 per year (DOE) plus a 401K match and health insurance allowance.

ABOUT YOU

• 3-5 years’ experience in a digitally focused role for a newsroom in a major market
• Knowledge of, or willingness to learn, Search Engine Optimization
• An understanding of the U.S. news publishing landscape
• The ability to manage multiple projects and campaigns simultaneously
• Special consideration given to bilingual candidates who speak Spanish
• An entrepreneurial mindset

YOUR TASKS

• Gain a deep understanding of our value proposition and fuel customer success.
• Seek out new clients, partnerships, and business opportunities
• Advocate for customer needs to our marketing and development teams
• Oversee business operations in the Americas and Australia

WHY YOU SHOULD APPLY

• The ability to work from anywhere!
• Flexible working hours
• Support and work with some of the world’s most notable news publishers
• Attend major journalism and search marketing conferences, with speaking opportunities
• Travel overseas to meet the European team, attend conferences, and meet publishers
• Have an active voice in the future of the company

PART-TIME ACCOUNT MANAGER

The Part-Time Account Manager position will provide remote support for new and existing customers during their use of the News Dashboard.

We’re looking for a candidate who is excited to help educate publishers about our unique analytics tool, helping increase their Google visibility and readership in the process.

Our customers include high-profile media partners in the Americas and Australia such as CNN, USA Today, The Washington Post, People.com, La Nacion and the Australian Broadcasting Corporation.

Salary is $30,000+ per year (DOE).

ABOUT YOU

  • Knowledge of, or willingness to learn, search engine optimization (SEO) and news publishing
  • Open, friendly and communicative personality
  • Comfortable giving presentations and trainings across an organization
  • Located in Phoenix, Arizona, and Bilingual/Spanish are a plus!

YOUR TASKS

  • Support News Dashboard customers with excellent account management and customer service
  • Educate others about news SEO and the tool
  • Contribute to business ideas around our software tool
  • Actively seek new sales opportunities

WHY YOU SHOULD APPLY

  • A huge knowledge base, and experience in global business
  • Flexible working hours/working from home
  • Support and work with some of the world’s most notable news publishers
  • Travel overseas to meet the European team, attend conferences, and meet publishers
  • Opportunities to advance within the company

Please send resume and brief cover letter (plus start date) with the position of interest in the subject line, to application@newsdashboard.com

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